IT Ticketing System

A web-based ticketing system designed to streamline issue tracking and support management.

Description

The ticketing system allows users to create, assign, and monitor tickets efficiently, with features like priority tagging, status updates, and user role management for improved workflow and communications.

Technologies

NextJSTypeScriptTailwind CSSAuthJSPrismaSupabasePostgreSQL

Features

  • Ticket creation and submission
  • Ticket Management
  • Search and filtering
  • Reporting and analytics
  • Categorization and Tagging
  • User Role and Permissions
  • SLA Management